Privacy Policy
Last updated: April 29, 2026
At computerservice.ng, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
1. Information We Collect
We may collect the following information:
a. Personal Information
- Full name
- Phone number
- Email address
- Residential or pickup address
b. Service Information
- Uploaded documents (CVs, certificates, IDs, etc.)
- Application details and submitted data
- Technical device information (for support services)
c. Service Reference Information
- Unique Service ID assigned to each request
- Any reference ID provided by the user for tracking or follow-up
2. What We Do NOT Collect
For your safety and privacy:
- We do not collect or store login credentials (usernames, passwords, OTPs)
- We do not access user accounts directly
All services are handled using submitted information and Service IDs only.
3. How We Use Your Information
We use your information to:
- Provide requested services (printing, application filling, tech support, etc.)
- Process and complete service requests based on the information you provide
- Communicate updates about your request
- Track and manage your request using your Service ID
- Improve our services
4. Document Handling & Confidentiality
- All documents uploaded are treated as strictly confidential
- Documents are only accessed to complete your request
- Your files are not shared with third parties, except when required to fulfill a service
5. Data Sharing
We do not sell or rent your personal data.
We may only share your data:
- With trusted partners (e.g., partner business centers or agents) strictly to complete your request
- When required by law
6. Data Storage & Security
- We implement reasonable security measures to protect your data
- Access to your information is limited to authorized personnel only
- We avoid storing sensitive access credentials to reduce risk
7. Data Retention
We retain user data only for as long as necessary to complete services, allow follow-up, and support reprints or corrections.
Standard services
Up to 30 days
Sensitive documents
Up to 14 days
User-controlled deletion
Immediate on request
After the applicable retention period, all documents and related data are permanently deleted from our system.
8. Your Rights
You have the right to:
- Request access to your data
- Request correction of incorrect information
- Request deletion of your data at any time
- Withdraw consent where applicable
9. Cookies & Tracking
We may use cookies to:
- Improve user experience
- Analyze usage for service improvement
You can disable cookies in your browser settings.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
12. Contact Us
Phone
+234 8035671112
Service Positioning Statement
computerservice.ng does not access user accounts and operates strictly as a document processing and service facilitation platform using user-provided information and Service IDs.